Leadership Team
Providing you with unmatched service
Marie-Claude Gravel
Co-owner, Co-Chief Executive & Chief Operating Officer
Marie-Claude is a highly driven leader and a strategic, operational thinker. She has been involved in all major business decisions and has overseen regulatory operations at SPharm for over 15 years. Marie-Claude has extensive experience in efficiently leading various regulatory projects in diversified therapeutic areas and with a vast range of health products. She has years of commitment to successful strategic planning and management of a full range of regulatory submissions, including the most challenging ones.
Marie-Claude initiated her career at SPharm in 2005 as a consultant and has grown in her role and responsibilities to become one of the owners as of 2024.
Krystel Bisson
Co-owner, Co-Chief Executive & Chief Finance Officer
Krystel has been a visionary member of the management team and has successfully led business & finance operations as well as human resources. She has been instrumental in all business decisions, to help support process improvements and the on-going growth of SPharm.
Krystel joined our team in 2015, with eight years of previous solid and diversified financial experience. Krystel is also responsible for private data protection at SPharm and has grown her responsibilities through the years to become one of the co-owners of SPharm as of 2024.
Mélanie Dufour
Senior Specialist & Pharmacovigilance Manager
Recognized for her strategic thinking and drive to see the most challenging projects to their successful end, Mélanie is our go-to person for the most demanding of regulatory situations. An excellent regulatory and medical writer, she also leads our pharmacovigilance and medical information activities and oversees regulatory projects for a number of SPharm clients.
Mélanie joined SPharm in 2014 as a Regulatory Specialist and quickly moved to her present role with her solid experience in the management of a wide range of regulatory submissions, including the most challenging ones.
Sylvain Chénard
Senior Specialist & Quality Manager
Sylvain is an experienced senior regulatory specialist and quality manager, driven by regulatory dossiers and situations involving chemistry and manufacturing challenges. He oversees quality regulatory submissions, is the business reference for Medical Device registrations, Drug Establishment Licenses, Master Files, amongst other niche areas. He implemented the Quality Management System at SPharm and maintains it to the industry’s highest standards.
Sylvain started at SPharm in 2015 and brings excellent compliance and management skills along with a strong chemistry background.
Susanne Picard
Founder and former President
Founder and former President, Susanne led SPharm during 27 years and succeeded in creating a deeply trusted and respected regulatory consultancy.
Susanne is a pharmacist by training and holds a Masters degree in Hospital Pharmacy. She held regulatory positions both as a specialist and in management from 1991 to 1997 in two multinational pharmaceutical companies and in one Contract Research Organization. Susanne’s expertise and experience in the Regulatory environment have been relied upon for more than thirty years, producing an enviable network of partners and regulatory agency connections.
Discuss your project with SPharm.
Contact the team at SPharm to discuss your projects, receive a proposal, advice, training or simply to get a second opinion.